Your privacy matters to us. This Privacy Policy explains how greenjili collects, uses, stores, and protects your personal information in accordance with Philippine data privacy laws.
Last updated: January 1, 2026 | Effective date: January 1, 2026
Here's a plain-language summary of how greenjili handles your data – full legal details follow below
greenjili complies fully with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. Your personal data is processed lawfully, fairly, and transparently at all times.
All personal data collected by greenjili is stored on secure, encrypted servers. We use industry-standard SSL/TLS encryption for all data transmissions and apply strict access controls to ensure only authorized personnel can access your information.
Under the Philippine Data Privacy Act, you have the right to access, correct, erase, and object to the processing of your personal data. greenjili provides clear channels for you to exercise these rights at any time.
greenjili does not sell, rent, or trade your personal data to third parties for marketing purposes. Data is shared only with trusted service providers necessary to operate the Platform, and only under strict confidentiality agreements.
greenjili uses cookies and similar technologies to improve your experience on the Platform. You can manage your cookie preferences at any time through your browser settings. We explain exactly what each type of cookie does and why we use it.
greenjili has a dedicated Data Protection Officer (DPO) who oversees all privacy matters. If you have any concerns about how your data is handled, you can contact our DPO directly at [email protected] for a response within 4 hours.
greenjili ("greenjili," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the greenjili online casino platform available at greenjili.one (the "Platform"). This Privacy Policy ("Policy") describes how greenjili collects, uses, stores, shares, and protects your personal information when you access or use the Platform.
This Policy applies to all personal data processed by greenjili in connection with your use of the Platform, including data collected during account registration, gameplay, financial transactions, customer support interactions, and marketing communications.
greenjili processes personal data in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines. By using the greenjili Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This Policy should be read together with greenjili's Terms and Conditions, which govern your use of the Platform. Capitalized terms not defined in this Policy have the meanings given to them in the Terms and Conditions.
greenjili collects personal data that you provide directly, data generated through your use of the Platform, and data received from third parties. The categories of personal data we collect include:
2.1 Registration and Account Data. When you create a greenjili account, we collect your full name, date of birth, gender, nationality, residential address (including city, province, and postal code), email address, mobile number, and username. This information is required to create and maintain your account and to verify your eligibility to use the Platform.
2.2 Identity Verification (KYC) Data. To comply with Philippine Anti-Money Laundering Act (AMLA) requirements and PAGCOR regulations, greenjili collects copies of government-issued identification documents (such as PhilSys ID, passport, driver's license, or SSS/GSIS ID), proof of address documents, and proof of payment method. This data is used solely for identity verification and regulatory compliance purposes.
2.3 Financial and Transaction Data. greenjili collects information about your deposits, withdrawals, and gaming transactions, including transaction amounts, dates, payment methods used (GCash, PayMaya, BPI, BDO, Metrobank, UnionBank), and transaction reference numbers. This data is necessary to process your financial transactions and to comply with financial reporting obligations.
2.4 Gameplay and Activity Data. greenjili automatically collects data about your gaming activity on the Platform, including games played, bets placed, wins and losses, session duration, and game preferences. This data is used to provide and improve the Platform, to detect fraud, and to support responsible gaming monitoring.
2.5 Technical and Device Data. When you access the Platform, greenjili automatically collects technical data including your IP address, device type and model, operating system, browser type and version, screen resolution, and unique device identifiers. This data is used for security purposes, fraud prevention, and to optimize the Platform for your device.
2.6 Communications Data. greenjili retains records of your communications with our customer support team, including live chat transcripts, email correspondence, and any feedback or complaints you submit. This data is used to resolve your queries and to improve our customer service.
2.7 Marketing Preferences. If you opt in to receive marketing communications from greenjili, we collect your communication preferences and records of marketing materials sent to you and your responses to them.
greenjili uses the personal data we collect for the following purposes:
greenjili processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
4.1 Consent. Where you have given your explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications or the use of non-essential cookies. You may withdraw your consent at any time by contacting us at [email protected], though withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.
4.2 Contractual Necessity. Where processing is necessary for the performance of the contract between you and greenjili (i.e., the Terms and Conditions), including processing required to create your account, process transactions, and provide the Platform's services.
4.3 Legal Obligation. Where processing is necessary for greenjili to comply with a legal obligation, including obligations under the Anti-Money Laundering Act, PAGCOR regulations, tax laws, and other applicable Philippine legislation.
4.4 Legitimate Interests. Where processing is necessary for the purposes of greenjili's legitimate interests, such as fraud prevention, security monitoring, and improving the Platform, provided that such interests are not overridden by your rights and interests.
greenjili does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
5.1 Service Providers. greenjili engages trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank, UnionBank), KYC verification providers, cloud hosting providers, customer support software providers, and analytics providers. These service providers are contractually bound to process your data only on greenjili's instructions and in accordance with applicable data protection laws.
5.2 Game Providers. greenjili's Platform is powered by JILI Games and other certified game providers. Limited technical data may be shared with game providers to facilitate gameplay and resolve technical issues. Game providers are not permitted to use this data for their own marketing purposes.
5.3 Regulatory Authorities. greenjili may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other Philippine government authorities where required by law or where greenjili is legally compelled to do so.
5.4 Law Enforcement. greenjili may disclose personal data to law enforcement agencies where required by a valid court order, subpoena, or other legal process, or where greenjili believes in good faith that disclosure is necessary to prevent fraud, protect the safety of any person, or protect greenjili's legal rights.
5.5 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of greenjili's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
greenjili uses cookies and similar tracking technologies to enhance your experience on the Platform. A cookie is a small text file placed on your device when you visit the Platform.
6.1 Essential Cookies. These cookies are strictly necessary for the Platform to function and cannot be disabled. They include session cookies that keep you logged in during your visit and security cookies that help protect your account.
6.2 Performance and Analytics Cookies. These cookies collect anonymized information about how visitors use the Platform, such as which pages are visited most frequently and whether users encounter error messages. This data helps greenjili improve the Platform's performance and user experience.
6.3 Functional Cookies. These cookies allow the Platform to remember your preferences, such as your preferred language, game settings, and display preferences, to provide a more personalized experience.
6.4 Marketing Cookies. With your consent, greenjili may use marketing cookies to deliver relevant promotional content. You may opt out of marketing cookies at any time through your browser settings or by contacting [email protected].
6.5 Managing Cookies. You can control and manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the Platform. For detailed instructions on managing cookies in your browser, refer to your browser's help documentation.
greenjili retains your personal data for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, and to resolve disputes. The following retention periods apply:
Upon expiry of the applicable retention period, greenjili will securely delete or anonymize your personal data in accordance with its data disposal procedures.
greenjili implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, greenjili will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected data subjects without undue delay, in accordance with the requirements of the Philippine Data Privacy Act.
While greenjili takes all reasonable steps to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure. greenjili cannot guarantee the absolute security of your data, and you use the Platform at your own risk. If you believe your account has been compromised, please contact us immediately at [email protected].
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by greenjili:
9.1 Right to Be Informed. You have the right to be informed of how your personal data is being collected and processed. This Privacy Policy fulfills greenjili's obligation to inform you of our data processing practices.
9.2 Right to Access. You have the right to request a copy of the personal data greenjili holds about you, as well as information about how it is being processed. To submit an access request, contact [email protected] with the subject line "Data Access Request." greenjili will respond within 15 business days.
9.3 Right to Rectification. You have the right to request correction of any inaccurate or incomplete personal data greenjili holds about you. You may update certain account information directly through your account settings, or contact [email protected] for assistance.
9.4 Right to Erasure. You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. Please note that greenjili may be required to retain certain data to comply with legal obligations, even after receiving an erasure request.
9.5 Right to Object. You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on greenjili's legitimate interests, though greenjili may continue processing if it can demonstrate compelling legitimate grounds that override your interests.
9.6 Right to Data Portability. You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that greenjili transmit this data to another data controller where technically feasible.
9.7 Right to Lodge a Complaint. If you believe greenjili has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Information about how to file a complaint with the NPC is available on the NPC's official website.
To exercise any of the above rights, please contact greenjili's Data Protection Officer at [email protected]. greenjili will respond to all data subject requests within 15 business days and will not charge a fee for reasonable requests.
The greenjili Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. 21+ greenjili does not knowingly collect personal data from individuals under the age of 21.
If greenjili discovers or is notified that personal data has been collected from a person under the age of 21, greenjili will immediately suspend the relevant account, delete the personal data in question, and report the matter to the appropriate authorities where required by law.
If you are a parent or guardian and believe that your child under the age of 21 has provided personal data to greenjili, please contact us immediately at [email protected] so that we can take appropriate action.
greenjili's primary operations and data storage are based in the Philippines. However, some of greenjili's service providers and technology partners may be located in other countries, which may result in your personal data being transferred to and processed in jurisdictions outside the Philippines.
Where such transfers occur, greenjili ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to process your data in accordance with standards equivalent to those required by the Philippine Data Privacy Act. greenjili will not transfer your personal data to a country that does not provide an adequate level of data protection without your explicit consent or without implementing appropriate safeguards.
The greenjili Platform may contain references to third-party services, such as payment processors and game providers, that are necessary for the operation of the Platform. These third parties have their own privacy policies, and greenjili is not responsible for the privacy practices of these third parties.
greenjili recommends that you review the privacy policies of any third-party service providers you interact with in connection with your use of the Platform. greenjili's Privacy Policy applies only to data processed by greenjili directly and does not cover data processed by third-party service providers acting as independent data controllers.
greenjili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or Platform features. When material changes are made to this Policy, greenjili will notify registered users via email to the address on file and by posting a prominent notice on the Platform.
The revised Privacy Policy will take effect on the date specified in the notice. Your continued use of the Platform after the effective date of any amendment constitutes your acknowledgment of the revised Policy. greenjili encourages you to review this Privacy Policy periodically to stay informed of how we are protecting your personal data.
The date at the top of this Privacy Policy indicates when it was last updated. Previous versions of this Policy are available upon request by contacting [email protected].
greenjili has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and the Philippine Data Privacy Act. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the greenjili DPO:
Note: This Privacy Policy was last updated on January 1, 2026. greenjili recommends reviewing this Policy periodically. For complaints that cannot be resolved directly with greenjili, you may contact the National Privacy Commission of the Philippines.
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